Privacy Policy

By visiting and using this website and any websites, web pages, and web services (“Websites”) operated by Penn Florida Companies, its affiliates, or subsidiaries (“Penn Florida,” “we,” “us,” or “our”), you agree to this Privacy Policy. Your use of and access to the Websites is expressly conditioned on your acceptance of these terms. If you do not agree, you may not use or access the Websites.

This Privacy Policy applies only to information collected through our Websites and electronic communications.

Information We Collect

We may collect the following types of information:

  • Personal Information voluntarily provided by you, including but not limited to:
    • Name
    • Email address
    • Phone number (including mobile number)
    • Mailing address
    • Company name
    • Any information submitted through forms, emails, or inquiries
  • Automatically Collected Information, including:
    • IP address
    • Browser type
    • Domain name
    • Date and time of access
    • Pages visited
    • Cookies and similar tracking technologies

This information may not directly identify you but is used to improve website performance and user experience.

How We Use Personal Information

We use personal information for purposes including but not limited to:

  • Responding to inquiries and requests
  • Providing information about our services, properties, and business operations
  • Customer service and relationship management
  • Marketing, product development, and research
  • Website improvement and analytics
  • Communicating via email, phone calls, or SMS/text messaging where consent has been provided

SMS/Text Messaging Policy

If you provide your mobile phone number and opt in to receive SMS communications, you consent to receive text messages from Penn Florida, which may include service-related messages, appointment notifications, and informational or marketing communications.

SMS consent is not shared with third parties or affiliates.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly.

Information Sharing and Disclosure

We do not sell your personal information.

We may share personal information only under the following circumstances:

  • With affiliates or service providers who assist us in operating our business and website, provided they are required to maintain confidentiality
  • When required to comply with applicable laws, regulations, legal processes, or government requests
  • To protect the rights, safety, or property of Penn Florida, our users, or others
  • In connection with a business transaction (such as a merger or asset sale), subject to applicable law

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates.

Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyze usage patterns. Cookies do not collect personally identifiable information. You may adjust your browser settings to refuse cookies, though doing so may limit certain features of the Websites.

Data Security

We use reasonable administrative, physical, and technical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

External Links

Our Websites may contain links to third‑party websites not controlled by Penn Florida. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any external sites you visit.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:  [email protected].